Large providers include Teladoc Health, with $605.1 million of revenue in the third quarter of 2026, and Hims & Hers, with about $753 million in the second quarter.
Why this market is moving now
- Remote consultations settled at 1.0 per patient per year in 2023, well above the 0.5 seen in 2019.
- Teladoc Health's international revenue rose 7% in the first nine months of 2026 while its US revenue fell 6%.
- Ping An Good Doctor's AI Doctor service reached nearly 12 million users in 2025.
Key figures
Global figures for this market, with the year each one describes. Use Cite to copy a reference to this page.
| Figure | Value | Year | Cite |
|---|---|---|---|
| Teleconsultations made up 13% of all doctor consultations in 2023, on average across 22 countries with comparable data. | 13 % of doctor consultations | 2023 | |
| Teleconsultations were more than 25% of doctor consultations in Denmark, Estonia, Israel, Portugal and Sweden in 2023, but very low in Chile, Germany, Greece and Korea. | 25 % of doctor consultations (more than) | 2023 | |
| Remote doctor consultations averaged 1.0 per patient per year in 2023, down from 1.3 in 2021 and up from 0.5 in 2019. | 1.0 teleconsultations per patient per year | 2023 | |
| Israel had the highest use of teleconsultations among the countries tracked in 2023, at 2.8 per patient per year. | 2.8 teleconsultations per patient per year | 2023 | |
| Teladoc Health's revenue was $605.1 million in the third quarter of 2026, down 3% on a year earlier. | 605.1 USD million | 2026 | |
| Teladoc Health's international revenue rose 7% to $357.8 million in the first nine months of 2026, while its US revenue fell 6%. | 357.8 USD million | 2026 | |
| Hims & Hers revenue was about $753 million in the second quarter of 2026, up 38% on a year earlier. | 753 USD million | 2026 | |
| Hims & Hers had nearly 2.9 million subscribers at the end of June 2026, up 19% on a year earlier. | 2.9 million subscribers | 2026 | |
| Ping An Good Doctor's total revenue was RMB 5.47 billion in 2025, up 13.7% on 2024. | 5.47 RMB billion | 2025 | |
| Ping An Good Doctor's AI Doctor service had nearly 12 million users in 2025. | 12 million annual users | 2025 |
Calculated figures (shares, changes and prices per kilogram) are plain arithmetic on the reported values. Read how we work.
Companies to watch
Teladoc Health
Virtual care company with third-quarter 2026 revenue of $605.1 million.
Hims & Hers
Online health and wellness platform with nearly 2.9 million subscribers in mid-2026.
Ping An Good Doctor
Online health platform listed in Hong Kong with 2025 revenue of RMB 5.47 billion.
What the full report covers
- 01Executive summary
The answer in one page: size, direction and what moves it - 02Market definition and scope
What is in and out of the global market - 03Global market size, 2021 to 2025
Historical series and growth rates - 04Countries and regions
Demand, supply and trade by country and region - 05Outlook to 2031
Base, low and high scenarios with stated assumptions - 06Rules, policy and deadlines
Regulation and programmes that change demand - 07Drivers and barriers
What accelerates or slows adoption, by customer segment - 08Prices, costs and margins
Unit economics where public data allows - 09Competitive landscape
8 to 12 company profiles with recent moves - 10Opportunities and risks
For new entrants, suppliers and investors - 11Method and assumptions
How every figure was built
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Frequently asked questions
How common is telemedicine worldwide?
In 2023, 13% of doctor consultations were teleconsultations on average across 22 countries with comparable data. Patients had about 1.0 remote consultation per year.
Which countries use telemedicine the most?
Teleconsultations were more than 25% of doctor consultations in Denmark, Estonia, Israel, Portugal and Sweden in 2023. Israel had the highest rate, at 2.8 per patient per year.
Which companies lead in telemedicine?
Teladoc Health had revenue of $605.1 million in Q3 2026. Hims & Hers had about $753 million in Q2 2026. Ping An Good Doctor had revenue of RMB 5.47 billion in 2025.
Is telemedicine use still growing after the pandemic?
Remote consultations averaged 0.5 per patient per year in 2019, rose to 1.3 in 2021 and settled at 1.0 in 2023.
How many people pay for online care subscriptions?
Hims & Hers had nearly 2.9 million subscribers at the end of June 2026, up 19% on a year earlier.
How is AI used in telemedicine?
Ping An Good Doctor's AI Doctor service had nearly 12 million users in 2025.
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